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Conflict Management Plan

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Conflict Management Plan

Identify the available conflict management strategies and their strengths and weaknesses.

Strategy Strengths Weaknesses

Altering the Human Variable change behaviors causing conflict; can be done for all members may lead to other conflicts, not everyone may be readjustable; lacks group cooperation

Altering the Structural Variables change team structure through redesign, transfer and coordination new structure may cause conflict; may increase workload; may need new members

Problem Solving face to face meeting; goes for complete resolution; requires communication; best for team in mind members may not communicate issue; takes time away from work and may cause further tension

Superordinate Goals one shared goal; does not need involvement of conflicting parties; avoids additional confrontation lacks teamwork; avoids issues at hand; requires third party

Expansion of Resources

increase what ever resource is causing conflict; eliminates further conflict lacks compromise; members may continually conflict for additional resources

Which of the available conflict management strategies is most appropriate for the current situation with David and James? Provide your rationale, including what factors you considered in making your selection. Your response should be at least 100 words.

Problem solving would be the best and most idyllic solution to what is happening between James and David. Forcing them to sit down and confront each other will get everything on the table. This means that they are not harboring any additional feelings and all of the issues they have with one another will come out. This will also decrease the amount of disruption their coworkers with their venting and gossip. I considered which would cause the least disruption of the group and allow for the best chance of resolution. I also considered what would happen if the situation was just avoided or overlooked. Their behavioral patterns are less likely to be easily changed.

If the selected strategy is not successful, what is your alternate strategy? Provide your rationale for this selection. Your response should be at least 100 words.

When dealing with teams and conflict there are strategies that can be used. The first is the win-win strategy. A plan will be developed and executed in which all parties involved are able to work to the best of their abilities while being satisfied that all of their needs and concerns are being addressed. The next option, which happens to be the most common, is compromise. This strategy does not serve one person but looks



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