Nursing Home: Hope Healthcare Center

Nursing Home: Hope Healthcare Center

Location/Address of facility:

38410 Cherry Hill Rd

Westland Michigan

48185

Director's Name:

Linda Hamstra

Overview:

Differently than most of the students in class, I was welcomed by Hope Healthcare to visit the facilitly. I had explained I was a student of Central Michigan University and would like to come for a visit for observations and they scheduled an appointment during the phone call.

Physical Layout:

Single story facility with 142 certified beds with 85% currently occupied. They are Medicare and Medicaid participants. Hope is also part of a chained nursing care facility and is considered a for profit corporation. They also have resident and family councilors on-site.

Impression of the physical layout and living conditions:

30% of the residents within Hope Healthcare Center need for help doing basic daily tasks such as feeding themselves, moving from one chair to another, changing positions while in bed, and need assistance going to the bathroom. Some of the residents only have a temporary loss of function due to being ill such as having pneumonia, an infection, a recent injury, or a chronic problem like asthma that has flared-up.

To gather as much information I could during my visit and to truly understand what questions I should ask I conducted my interview using a Nursing Home Check list provided by Medicare's website: http://www.medicare.gov/Nursing/Checklist.pdf.

Basic Information Yes NO

1) The nursing home is Medicare-certified. X

2) The nursing home is Medicaid-certified. X

3) The nursing home has the level of care needed

(e.g. skilled, custodial), and a bed is available. X

4) The nursing home has special services if

needed in a separate unit (e.g. dementia,

ventilator, or rehabilitation), and a bed is

available. X

5) The nursing home is located close X

enough for friends and family to visit.

Resident Appearance YES NO

1) Residents are clean, appropriately dressed X

for the season or time of day, and well

groomed.

Nursing Home Living Spaces Yes No

1) The nursing home is free from overwhelming

unpleasant odors. X

Note other times I have been in homes, this usually isn't the case there always appears to be a scent of strong ammonia cleansers.

2) The nursing home appears clean and X

well-kept.

3) The temperature in the nursing home is X

comfortable for residents.

4) The nursing home has good lighting. X

5) Noise levels in the dining room and other X

common areas are comfortable.

6) Smoking is not allowed or may be

restricted to certain areas of the nursing X

home.

7) Furnishings are sturdy, yet comfortable

and attractive. X

Staff YES NO

1) The relationship between the staff and the

residents appears to be warm, polite, and

respectful. X

2) All staff wear name tags. X

3) Staff knock on the door before entering a

resident's room and refer to residents by

name. X

4) The nursing home offers a training and

continuing education program for all

staff. X

5) The nursing home does background

checks on all staff. X

6) The guide on your tour knows the

residents by name and is recognized by

them. X

7) There is a full-time Registered Nurse

(RN) in the nursing home at all times,

other than the Administrator or

Director of Nursing. X

8) The same team of nurses and Certified

Nursing Assistants (CNAs) work with the

same resident 4 to 5 days per week. X

9) CNAs work with a reasonable number of

residents. X

10) CNAs are involved in care planning

meetings. X

11) There is a full-time social worker on

staff. X

12) There is a licensed doctor on staff. Is he

or she there daily? Can he or she be

reached at all times? X

...