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Information Systems Planning: Success

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Information Systems Planning: Success

As defined by the Strategic Business Planning Co., Strategic Information Systems are:

A process for developing a strategy and plans for aligning information systems with the business strategies of an organization.

They can be utilized by:

* Top management assures that core competencies and strategic direction are fully supported by IS.

* Middle and Operational management end up with the tools they need to make immediate and informed decisions.

* Marketing & Customer Service Management are able to provide better sales and follow-on support.

* Information management is better able to manage expectations and technology decisions at all levels of the organization

And they assist in accomplishing:

* Links objectives of an enterprise with the IS processing resources necessary to support those objectives

* And vise versa, it ties the corporate objectives to the core competencies and competitive advantages of the corporate IS environment

* Positions the IS to provide the most competitive advantage

* Integrates interdepartmental and inter-organization connectivity/ communications (e-business)

* Produces performance measures of business processes that provide timely, accurate and consistent information to make decisions

* Identifies technology resources to enable organizational changes

* Controls investments in PCs, networks, Internet/Intranet/Extranet and emerging technologies

* Facilitates the transition from technology-focus to customer-focus

* Increases profitability, customer retention and return on investment

Information Systems Planning: Failure

The Problematic Transfer From American Airlines to French



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