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Service Request Sr-Rm-001

Essay by   •  February 20, 2011  •  Essay  •  739 Words (3 Pages)  •  1,212 Views

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In today’s society, there are four functions to management that keep businesses continually, running smoothly. These four functions are planning, organizing, leading and controlling. Utilizing these functions, individuals will be able to develop stronger teams and be successful in reaching their goals. In the next couple paragraphs I will be defining and implementing these functions and I will use them in real life situations from my organization. My organization would fall under healthcare since I work in the hospital as a Phlebotomist. In addition, I will show how each function is essential and how each is efficient in the workplace.

Planning is defined as “a scheme or method of acting, doing, proceeding, making, etc” (, 2007). It is the initial step in a strategizing process. Planning consist of brainstorming ideas, selecting procedures and setting goals. It prevents many businesses from running into problems in the near future. In the hospital, I have to draw numerous patients at a time. Before running my routes through the different the floors, I usually retrieve the orders first then I sort together the patients who are all on the same floor. It is important that I plan my routes so that I will be able to draw the patients and bring the specimens to the lab in a timely manner.

In order to execute the planning phase, organization is essential. Being organized helps carry out the plans or methods to achieve the overall goal. Since organizing is defined as “to arrange by systematic planning (Dictionary, 2007),” I do inventory of my supplies to make sure that I have everything to complete my rounds. Before starting my rounds in the workplace, I typically organize my cart with supplies and make sure I am fully prepared and stocked. In addition, I also make sure the specimens are given to the correct department in the laboratory.

Leading is another key function of management. It is defined as “to guide in direction, course, action, opinion” (Dictionary, 2007). Although I am not in management, I believe it is crucial to have a leader in every organization to overlook and guide the team. The website for Management (2006) stated, "Managers are people who do things right, while leaders are people who do the right thing.” Leaders give a sense of direction to accomplish goals effectively. Not only do they direct individuals, they also motivate and inspire individuals to be successful in life.

For instance, it is like having a colonel in the US Army leading his pack into war, and conquering the enemies to victory.

In order for leaders to control the workers of the organization, they must evaluate his or her performance and progress. “It helps them in taking necessary preventive measures against the consequences” (Pakhare,



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