Northwoods Backpackers

For our purposes, it is imperative that we minimize (1) the time spent waiting and (2) the likelihood that there is a queue. In our opinion, the best way to mitigate the risk of these factors is to provide an environment that does not have high turnover and absenteeism. From the reading, both of these symptoms are caused by an environments that do not offer the employee frequent breaks both during the day and at intervals in a seven day period. More simply put...if employees burn out, they will get apathetic and customer service will suffer. Poor service leads to a dissatisfied customer...which is a land we will not travel in. onfigurations 3 and 4 do not provide adequate breaks for the workers, leaving them overworked and fatigued, which could ultimately lead to further problems in terms of accidents and mishaps at the job. Once we were able to eliminate configurations that had employees working every day of the week, we were able to focus on the other two configurations, which allowed for work to be done during a 5-day schedule, granting the workers adequate rest. Configuration 1 does work in theory, however in reality it is virtually impossible to have everyone work without missing any days. This configuration does not account for the possible loss of an employee due to sickness or other issues which may prevent the employee from conducting the necessary job requirements. Configuration 2 makes the most sense in the grand scheme of things. It allows for a better rotation of employees as well as the construction of teams within the organization that can generate possible new ideas for Northwoods to explore in the future.

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