Bushfire

Dana's Gourmet Kitchen

Job description

Pizza Chef, specialising in preparation and assembly of gourmet foods and pizzas.

Job Objective

To have ordered food prepared by a required time given by the manager.

Statement of Duties

* Organise food preparation

* Set up work space

* Light wood oven

* Prepare and cook pizzas

* Monitor product levels and food wastage

* Assist with stock as required

* Answer customer queries

* Contribute to the team work load

* Cleaning (mopping, washing dishes, etc)

* Assist in maintenance of pizza oven

* Assist with promotions and marketing

* Maintain punctuality, personal grooming and dress standards at the highest level as everything I do is in customer view

* Ensure all occupational health and safety is under-gone during trading hours

* Undertake cash operations when required

* Answer phone when required

* Assist in home delivery services when required

* Assist customers with mental and physical disabilities

* work and co-operate in a team environment

* Display commitment to task at hank

* Demonstrate a commitment to self-development and self-initiative

* Organise staff to work to full potential

* Assist in cash handling and order acceptance

1. Key Result Areas

Presentation - Dana's Gourmet Kitchen is a first class gourmet take-away so therefore they wish to maintain a professional appearance.

Areas targeted to maintain are -

* General appearance of shop. Floors are clean where customers enter and exit as well as rest of shop.

* Staff appearance. All staff must abide by the shops dress standards, this include being neat and tidy

Customer service - Employees of Dana's Gourmet Kitchen are to follow the five steps of customer service when dealing with customers.

1. Greet customer - Be happy make sure you make them feel welcome

2. Requesting of Pizza/Pasta product they wish to consume - "Can I help you with anything there?" "What would you like to today sir/madam"

3. Enter order and price onto computer - Employee enters order, states price and then accepts paying method.

4. Presents customer with order - Order is passed to the customer.

5. thank customer and offer an exiting comment - "Have a good weekend" or "Enjoy your meal"

Legal Requirements - All staff working at Dana's Gourmet Kitchen must be familiar with any legal requirements. These include;

* Occupational Health and Safety

* Food handling and hygiene.

* Fire procedures

Occupational Health and Safety - This aspect is very important when working in a kitchen. This means signs saying wet floors when being recently mopped or not keeping any sharp objects such as knives in the wash sink.

Food handling and hygiene - This aspect is the most important. If not followed properly certain circumstances will come into play which is not very pleasant. Food must be kept bellow a 10 degree mark to ensure bacteria is not formed. Hands must be washed at all times. Bright coloured band aids must be worn when cut and if on hands a glove over it will have to be worn as well.

Fire procedures - It is a legal requirement that all employees understand a fire procedure, especially working around a wood fired oven. They must be aware of how to evacuate customers and exiting points.

2. Performance Goals and Objectives

Short